Tracking and Reporting
The Whole Process
You have got new mail. Wonderful! It is spam. Wonderful. What can I do now? What should I do now? You have several option, some more intelligent, some less.
C|net Series: Take Back The Net
It's easy to understand why spam is so pervasive. Even simple servers can easily seek out and gather e-mail addresses of Web site visitors, newsgroup participants, and other innocent users (a process known as harvesting).
- What you should do (and not do) when you have been victimized by a junk emailer.
Prevention first: see our tips on how to stay off junk email lists, because getting your address removed is far more difficult.
There's a right way to fight net abuse and a wrong way to fight net abuse. This site is about the right way, with professionalism and ethics.
Unauthorized email floods are one of the biggest headaches faced by system administrators of Internet-connected networks. There are some effective strategies for reducing its drain on your resources.
Junk e-mail (aka spam) is one of the biggest problems on the Internet. Almost everybody hates it. It fills up your mailbox, overloads your ISP impacting e-mail performance and more often than not, is nothing more than get rich quick schemes or pornographic advertisements.
Headers
- Important
- Header reading is one of the most important skills in handling spam email. This section is intended to get you off to a good start, but for difficult headers it is best to ask the assistance of the administrators in the Usenet newsgroup news.admin.net-abuse.email.
- Display Full Headers
- SpamCop's Definitive Guide for almost all email software.
- XO.COMs guide for:
- Pegasus E-mail | Eudora E-mail Client | Netscape E-Mail (v3.X) | Netscape Message (v4.X) | Microsoft Internet Mail | Microsoft Outlook Express
- Email Software: The Bat! and Outlook Express
- Simple and Expanded Headers
- Comprehensive Listing of email programs.
- XO.COMs guide for:
- Reading Full Headers
- How Computers Send Email (sample dialog)
- Deciphering "Received:" lines in the Header
- Parts of a Header
- Comprehensive
- The Spam Patrol
- Deciphering "Received:" lines in the Header
- Detecting Header Forgery
- UXNs Commented Header Analysis
- Decoding Obfuscated Headers
- Swishweb Tools
Tracking Details
Notification
- Writing a Polite Complaint Email
- Which ISPs Get The Complaint?
- Shall I Complain To The Spammer?
- Determining The Appropriate Complaint Address
- Abuse.net
- Government Complaint Addresses
- John Oliver's List
- International ISP and Government Contact List
- Government Complaint Addresses
Internet / Web Based Tools
- Automated Reporting
- Spam Cop
- Blocklist Inquiry
- MAPS
- Open RBL
- Osirusoft
- Open RBL
- DNS & NS Lookups (Domain Name Servers)
- Jim Price's List
- Multiple Tools
- DNS Report
- GeekTools Ping, Traceroute, Whois
- Sam Spade Ping, Traceroute, Whois
- UXN Ping, Traceroute, Whois
- GeekTools Ping, Traceroute, Whois
- Safe Browser
- Sam Spade
- Web Sniffer
- International
- Worldwide WHOIS
- URL Decoders
- Net Demon
- Sam Spade
- Using The Available Tools
- Using Traceroute and Whois
Computer Tools
Linux, Unix Command Line Utilities
- Ping
- Traceroute
- Whois
- nslookup
- dig
- wget (web page spidering)
- Spamulor
- Java program works with your email package to reject incoming spam.
MacIntosh Software
- DNS Professional
- Ping, Traceroute, DNS Query
Microsoft Command Line Utilities
Microsoft Windows Software
- Email Tracker Pro
- Requires MS Java VM build 5.00.3167 or later
- Net Demon
- Whois, Ping, Traceroute, 35 More functions
- Netlab:
- finger, whois, time (including PC clock synchronization), quote, ping, trace, DNS, and scanner
- Network Tools
- Megaping: DNS lookup name, DNS list hosts, Finger, Host Monitor, IP scanner
- Query: Host To IP, IP To Host, Whois, Finger, EQ - Retrieve recent Earthquake information using Finger. HTML - View full header information and the page data from a Web server. FTP - Query FTP server. Shows root directories and files. Get Time - Obtain precise time value from a remote Time server. Sync My Clock, Port Scan, Ping, Trace, IPCfg -Windows IP Configuration utillity. NetStat - Obtain information about current connections. Query Application Modems gives information about installed modems, lets you send AT commands, and can detect incoming calls.
- Cyberkit: Ping, TraceRoute, WhoIs, Finger, Quote of the Day, Name Server LookUp, Time Synchronizer, NetScanner, DBScanner, Check for New Mail and Keep Alive
- Spike: block scanning, daytime, authentic DNS, finger, head (what s that server running), ping, traceroute,whois. Can parse almost any URL at any port.
- TJ Ping: ping, lookup, traceroute
- Query: Host To IP, IP To Host, Whois, Finger, EQ - Retrieve recent Earthquake information using Finger. HTML - View full header information and the page data from a Web server. FTP - Query FTP server. Shows root directories and files. Get Time - Obtain precise time value from a remote Time server. Sync My Clock, Port Scan, Ping, Trace, IPCfg -Windows IP Configuration utillity. NetStat - Obtain information about current connections. Query Application Modems gives information about installed modems, lets you send AT commands, and can detect incoming calls.
- Sam Spade for Windows
- Spamkiller
- Spamulor
- Spamkiller
- Java program works with your email package to reject incoming spam.
- TESP Abuse Reporter
- Whois for Windows
Email Software
- The Bat! (Windows)
- Multiple accounts and users, template/boilerplate messages, message filtering.
- EMC (Windows)
- Allows you to check email while still on the server, single-click shows owner of domain, identifies virus-infected messages.
- Pegasus (Windows, MS-DOS, MacIntosh)
- Spell checker, auto reply, rich set of preference settings, multiple accounts.
The Lumber Cartel (tinlc)
San Diego Chapter
Not shown above is the official Lumber Cartel (tinlc) Model 590 Super M Detected Excessive Transmission Activity Communications Handler (D.E.T.A.C.H). It is not performing off-site operations not near an alleged spam source without the local field crew of William Kronert, Jeff Mackey, George Crissman, John Oliver (not seated), and Bill Carton. Photo not by Sondra, her Royal Highness, keeper of the Golden Mallet, and Coordinator of Various Goings-On.
